Time & Tracking Solutions by Vigilant ®

+34 96 585 64 57

info@vigilantcontrol.com

FAQ's - Frequently asked questions

In this section the Vigilant's support team will solve any query you may have.

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When using the program, I get the message "A component named [something] already exists" and I can't see my data.
How to check if a Bluetooth mobile phone is compatible with the GSM capture system?
When I finish capturing a reader, its stored data is erased so the reader is emptied, but ... Can I keep that data for printing and for future reference?
Are the Vigilant systems compatible with Terminal Server?
Are the Vigilant applications compatible with Windows Vista and Windows 7?
Are the mechanical and electronical Key Control systems compatible?
How can we set up Vigilant systems to share data between computers on a network?
How to configure Seguridad Activa to monitor services from all of my company's delegations?
My company has decided to migrate its security software to the new Security CS. Can we transfer data into the new system?
I have installed a system based on Firebird SQl (CS Security, Key Monitor) and the database server uses too much RAM.
Vigilant SOS devices have an internal GPS. Will I be located at all times and in any situation?
How can I move the Firebird database to another folder / computer?
pregunta.php How to update the Firebird SQL Server to latest version?
Do I have to register the client, the ibuttons and the readers on the computer before starting them?
Is there a possibility to export Vigilant reports in PDF o any other format?
One of my readers does not read ibutton. Do I have to send it to the technical service to be repaired?
Do I have to register the readers and ibuttons before downloading them on to a computer?
What are the requirements of the Vigilant Security CS?
Security CS system installation guide
What is the battery life in the Vigilant SOS and how long does the battery take to fully charge?
I have just purchased a Vigilant SOS system. What do I do to get it started?
Can I use the Vigilant software from different time zones?
The Vigilant SOS doesn't have any software? How do I set it up?
What is Firebird?