When using the program, I get the message "A component named [something] already exists" and I can't see my data.

This happens sometimes after updating programs based on Paradox database. This is a minor problem, and has an easy solution. Just follow these steps:

• Make a backup of your data using the integrated tool.
• Close the Vigilant applications on all computers.
• From the Windows menu, navigate to "Vigilant" - "Time & Attendance" - "Data Repair"
• With the default options, click on "Repair" and wait the process to complete.

Important:

• Once started the repair process, it can't be interrupted, and no Vigilant program must be opened. Doing so can seriously damage your data.
• Depending on the stored information ammount and the hardware capacity of the computer, this process may take several minutes. Be patient.
• When possible, run the repair process from the machine that physically stores the database files. Local access is much faster than through the network.

If following this instructions do not fix the problem, then contact our technical support team.